Terms & Conditions

For the purpose of these Terms and Conditions: 'Website' refers to the official Zaurina portal; 'Zaurina', 'we', 'us', and 'our' refer to the brand operators; 'You' refers to any visitor or customer accessing our services.

By accessing our website, you agree to use it only for lawful purposes. You must not violate laws, harm the website or its users, or interfere with another user's experience. We reserve the right to restrict access to those who violate these terms.

All content—including text, descriptions, images, logos, graphics, and design—is the intellectual property of Zaurina. Unauthorized reproduction, copying, or distribution is strictly prohibited.

Account creation requires providing accurate information and maintaining secure login credentials. You are responsible for all activities under your account.

Opting in to SMS notifications allows us to send order updates, shipping notifications, and promotional offers. You may unsubscribe at any time. Standard messaging and data rates may apply.

We use cookies to track items in your cart. If you leave without completing a purchase, we may send periodic reminders via email or SMS to assist with your checkout.

All orders are subject to availability and acceptance. Prices are subject to change without notice. We accept secure payments via credit/debit cards and other approved methods shown at checkout.

Zaurina offers worldwide shipping for our Moissanite watches and jewelry. While we aim for prompt delivery, times vary by location and customs processing, and cannot be strictly guaranteed.

Standard products can be returned within 100 days if unused and in original condition. Custom or personalized orders are non-refundable unless they arrive damaged or defective.

Our products include a limited warranty covering manufacturing defects. This does not cover damage from accidents, misuse, unauthorized repairs, or improper care.

Zaurina shall not be liable for indirect, incidental, or consequential damages resulting from the use of the website or the purchase of our products, to the extent permitted by law.

You agree to indemnify and hold harmless Zaurina from any claims or expenses resulting from your use of the website or violation of these Terms and Conditions.

We reserve the right to modify these terms at any time. Continued use of the website signifies your acceptance of updated terms. We recommend reviewing this page periodically.